Shipping Area and Costing:
|Destination||Shipping Rate (3 Tons Lorry)|
|Kuala Lumpur, Putrajaya, Negeri Sembilan, and Selangor||RM150|
|Kedah, Kelantan, Perlis, and Terengganu||Rm1300|
|Labuan, Sabah, Sarawak||Unavailable|
If you purchase any item below than 3 tons’ lorry, all shipping rates will be available before you make payment transaction
At IDWhomes, we are committed to our customer satisfaction. For most products on our website, if you don’t like it, you may return it within 30 days for a refund (in new, uninstalled condition and original packaging).
Once you have downloaded our Return Form, please attach it to the box and drop off at your local nearest Pos Laju store or any postal delivery service which favors you.
Your refund credit will be issued after the item has been returned and inspected.
The cost of the return shipping will be deducted from the credit amount. In other words, you are responsible for the return shipping cost of any item you return.
Any expedited shipping charges you paid on the original order are non-refundable.
Please note that we have the rights to not allow the returns, exchanges of products or refunds of any transactions although the condition above is met.
We will not receive returns if it meets the circumstances below:
Please log into your account to find your order information. Other questions may be answered using the links to the left or our FAQs. If you still need assistance, please use this form to send us an email or view our additional contact information below.